Privacy Policy – A2P Compliant

Effective Date:

October 2024

1. Introduction

This Privacy Policy outlines how Truvium Financial Group. ("Company," "we," "our," or "us") handles limited information in connection with our messaging services, including Application-to-Person (A2P) text messaging. This Privacy Policy is designed to comply with A2P messaging regulations and requirements.

Our services may include websites, mobile applications, email, text (SMS), and other electronic communications (collectively, "Digital Services").

2. Age Requirement

Our Digital Services and communications are not intended for individuals under 18 years of age. We do not knowingly engage in messaging with or collect information from individuals under 18.3.

Messaging Purpose

We use text messaging (SMS) solely for communicating essential service-related updates, appointment reminders, transactional alerts, or marketing messages to users who have opted in or provided their mobile number for communication purposes.

4. Consent to Receive SMS Messages

By providing your mobile number to us, you expressly consent to receive SMS text messages for business communications. Message frequency varies. Standard message and data rates may apply.

To stop receiving text messages, you can reply "STOP" to any message. For assistance, reply "HELP."

5. Data Collection and Use

We do not share, sell, or transfer your information. Information collected (such as your mobile phone number or email address) is used solely to:

Facilitate communication
Confirm appointments or transactions
Provide updates that you have requested
Comply with applicable laws and regulations

6. Data Security

We implement commercially reasonable safeguards to protect any information related to SMS communications from unauthorized access, use, or disclosure.

7. Opt-Out and Support

You can opt out of receiving SMS messages at any time by replying “STOP.”

If you need help, reply “HELP” or contact us directly:

Phone: 914-800-1914 (United States)
Email: [email protected]

8. Changes to This Policy

We may revise this Privacy Policy from time to time. Any updates will be posted on our website with the revised effective date. Continued use of our services after such changes constitutes your acceptance of the new policy.

9. Contact Us

If you have any questions about this Privacy Policy or our SMS practices, please contact us:

Phone: 914-800-1914 (United States)
Email: [email protected]